Privacy Policy

RenewBuild Painting, LLC ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at renewbuildpainting.com or contact us for our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Fill out an estimate or contact form on our website
• Call or text us at (312) 561-4512
• Email us at renewbuildchicago@gmail.com
• Contact us via WhatsApp or social media
• Subscribe to our newsletter

This information may include: your name, email address, phone number, mailing address, ZIP code, and details about your painting project.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms
• Device type (mobile, desktop, tablet)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your estimate requests and inquiries
• Send you project updates, invoices, and follow-ups
• Send periodic emails or texts if you opt in (you may opt out at any time)
• Improve our website and marketing
• Comply with legal obligations
• Detect and prevent fraudulent activity

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email platforms, scheduling tools), provided they agree to keep your information confidential.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If our company is acquired or merged, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how visitors use our site (analytics)
• Improve site functionality

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We may use Google Analytics to analyze website traffic. Google's use of advertising cookies enables it to serve ads to our users based on their visit to our site. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Estimate and project records are typically retained for seven (7) years for business and tax purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request that we correct inaccurate or incomplete information.
• Right to Deletion: Request that we delete your personal information (subject to certain exceptions).
• Right to Opt-Out: Opt out of marketing communications at any time by replying STOP to any text or clicking "unsubscribe" in any email.
• California Residents (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to non-discrimination for exercising privacy rights.

To exercise any of these rights, please contact us at renewbuildchicago@gmail.com or (312) 561-4512.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Google reviews, Facebook). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us